Terms & Conditions

These terms apply to all users of Divis Jewels website. By using this site, you agree to follow all policies mentioned below.

General
Divis Jewels reserves the right to refuse service to anyone at any time.

Account & Eligibility
You must be 18 years or older or use the website under supervision. Valid contact and payment details are required to place orders.

Product Details
All jewellery is handcrafted, so slight variations may occur. Prices and product details may change without notice.

Orders & Payment
We accept UPI, debit/credit cards, and net banking. Orders are confirmed only after successful payment.

Shipping & Delivery
Delivery usually takes 5–7 working days. Shipping charges are calculated at checkout. We are not responsible for courier delays.

Returns & Refunds
Returns are accepted only for defective or incorrect items within 7 days. Refunds are processed within 5–10 business days after inspection.

Intellectual Property
All content including designs, images, and text belongs to Divis Jewels and cannot be used without permission.

User Conduct
Users must not misuse the website or attempt unauthorized access. Legal action may be taken if violated.

Limitation of Liability
Divis Jewels is not responsible for any indirect or incidental damages from using the website or products.

Governing Law
These terms are governed by the laws of India.

Privacy Policy

We value your privacy and ensure your data is handled securely.

Information We Collect
We collect personal details like name, phone, email, address, and payment info, along with technical data like IP and browser details.

How We Use Your Data
To process orders, provide support, send updates, improve services, and meet legal requirements.

Data Sharing
Your data is shared only with trusted partners like shipping providers and payment gateways. We do not sell your data.

Cookies
We use cookies for better experience and analytics. You can disable them in your browser settings.

Data Security
We use secure systems like SSL encryption, but no system is 100% secure.

Your Rights
You can request to view, update, or delete your data and unsubscribe from promotional emails anytime.

Policy Updates
We may update this policy anytime. Changes will be posted on this page.

Contact Us
Email: support@divisjewels.com
Address: Divis Jewels, Mall of Jaipur, LG 91, Plot No. 1, Kuber Complex, Gandhi Path Rd, Vaishali Nagar, Jaipur, Rajasthan – 302021